This Privacy Policy explains how Entour collects, uses, shares, and protects your personal data when you use the Entour mobile application and related services.
Entour is operated from Denmark. For privacy-related inquiries, contact us at privacy@entour.dk.
Account information: name, email address, username, profile picture, and bio — provided when you create and manage your account.
Location data: approximate or precise location when you use the app to find or create activities. Location is only accessed while using the app and is not collected in the background.
Activity data: activities you create or join, including coordinates, city, meeting point, distance, pace, and start time.
Messages: content you send in activity chats, including associated metadata.
Device and usage data: device identifiers, app interactions, crash logs, and diagnostics.
Support and communications: messages or reports you send to us.
We process your data based on:
We do not sell your personal data. We may share data with:
Entour uses the following third-party services that may process your data:
Your data may be processed in or transferred to countries outside the EU/EEA. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
We keep your data as long as your account is active and as needed to provide our services. You may request account deletion at any time through the app or by contacting us. Upon deletion, your personal data will be removed, except where retention is required by law.
Under GDPR, you have the right to access, correct, delete, restrict, or object to processing of your data, as well as the right to data portability. Contact us at privacy@entour.dk to exercise your rights.
You must be at least 13 years old to use Entour. In some EU regions, local age limits (e.g. 16) may apply. We do not knowingly collect data from anyone under the applicable minimum age. If we learn such data has been collected, we will delete it promptly.
We implement technical and organizational safeguards to protect your data, including encryption and access control.
We may update this policy from time to time. Material changes will be communicated through the app or email.
For general inquiries, email us at support@entour.dk.
For privacy-related matters, email us at privacy@entour.dk.