Frequently Asked Questions
What is Entour?
Entour is an app focused on creating better opportunities for runners to get out together. Need a running partner tomorrow? Jump in and create an activity. Prefer a group to run with? Easily find a social run nearby.
Is Entour free?
Yes! Entour is completely free for individual runners. You can create activities, join runs, and connect with other runners at no cost.
What does Entour offer that I don't already get from Strava?
Where Strava's primary focus is tracking your runs, Entour is about everything before the run - with you as a runner at the center. Entour makes it possible to find a running partner for any run, whether it's a spontaneous 5K tomorrow, a longer run on the weekend, or your next social run.
How do I create an activity?
Open the app, tap the "+" button, choose a meeting point on the map, set the time, distance and pace, and publish. Other runners nearby will be able to find and join your activity.
How do I join an activity?
Browse the map or list view to find activities near you. Tap on one to see the details, then tap "Join" to sign up. You'll get a notification before the activity starts.
How do I delete my account?
Go to your profile, tap Settings (gear icon), and tap "Delete Account". You can also email support@entour.dk with the subject "Account Deletion Request". See our account deletion page for more details.
Is my data safe?
Yes. We take data protection seriously. We only collect data necessary to provide the service, we never sell your data, and we comply with GDPR. Read our Privacy Policy for full details.
How do I contact support?
You can reach us at support@entour.dk or visit our support page. We're happy to help with any questions or issues.
What platforms is Entour available on?
Entour is available on both iOS (App Store) and Android (Google Play). Download it for free and start running with others today.
How do I host social runs as a club?
Entour makes it easy for clubs and communities to organize social runs. Check out our page for clubs and communities to learn more, or reach out to us at hej@entour.dk and we'll help you get started.